At Alotech Designs Hub, customer satisfaction is our priority. If you’re not completely satisfied with your purchase, we offer the following refund options:

 

1. Eligibility: Refund requests must be made within 14 days of purchase. Products must be unused, undamaged, and in the original condition.

   

2. Non-refundable Items: Customized, digital, or downloadable products are not eligible for refunds.

 

3. Process: To initiate a refund, contact us at [your contact email]. Please provide your order details and reason for the refund. We will review your request and respond within 3-5 business days.

 

4. Refund Method: Approved refunds will be processed to the original payment method within 7-10 business days.

 

5. Shipping Costs: Shipping costs are non-refundable unless the product was damaged or incorrect.